Awarded Contract
  • Replacement of Spectrum Telephony Services and Provision of Call Centre Platform for Tasmanian Emergency Services (Police Fire and Ambulance)

  • Request for Tender
  • Awarded
  • DPFEM-000
  • 23/08/2018
  • From 23/08/2018 to 21/08/2023

Business Is this a Tasmanian Business ? * Business Address Allocated Amount
NEC Australia Yes
Level 9, 720 Bourke Street
Dockland
Victoria
Australia 3006
 $4,000,000
*A Tasmanian business is a business operating in Tasmania that has a permanent office or presence in Tasmania and which employs Tasmanian workers.

  • $4,000,000
  • $400,000
  • $4,400,000 This is an estimated value.

  • 2
  • 2
  • Department of Police, Fire and Emergency Management
  • 47 Liverpool Street
  • Hobart Tasmania 7000
  • Information Technology Broadcasting and Telecommunications

The telephony services into the Tasmanian Emergency Operations Centres are currently provided through Spectrum Telephony Services using analogue lines over copper cable. The analogue service is being switched off in April 2019 and the copper cables are being decommissioned. 

The Department of Health and Department of Police, Fire and Emergency Management are seeking submissions from suitably qualified vendors to provide telephony solutions for the Tasmanian Emergency Operations Centres prior to 28 February 2019, including provision of a Call Centre Platform.

The telephony services into the Tasmanian Emergency Operations Centres are currently provided through Spectrum Telephony Services using analogue lines over copper cable. The analogue service is being switched off in April 2019 and the copper cables are being decommissioned. 

The Department of Health and Department of Police, Fire and Emergency Management are seeking submissions from suitably qualified vendors to provide telephony solutions for the Tasmanian Emergency Operations Centres prior to 28 February 2019, including provision of a Call Centre Platform.

  • State-wide
Kate Todd Phone: (03) 6230 4093
triplezero@kpmg.com.au
A pre-tender briefing session will be held on 7 June 2018 at: Department of Police, Fire and Emergency Management Level 8 Boardroom, 47 Liverpool St Hobart Tasmania 7000 Vendors must register to attend the briefing and can bring up to three representatives. Vendors must provide the names of attendees and RSVP by 5pm Wednesday 6 June 2018 via email to: triplezero@kpmg.com.au

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