The Department of Economic Development is inviting experienced vendors to
submit proposals to fulfil the Departments requirements for a Client
Relationship/Client Contact Management system. The system will aggregate the
Departments current internal data sources and improve information interchange
within the agency.
The successful vendor will need to supply a system that has the capacity for
large volumes of client contact information, workflow management, integrated
electronic document storage, customisable reporting and configurable fields.
An element of integration with other corporate systems is an expectation of
the successful system.