Awarded Contract
  • Contact Centre Capability and Associated Services

  • Request for Tender
  • Awarded
  • TMD 2014-009
  • 14/04/2015
  • From 14/04/2015 to 30/06/2020
  • This contract has an option to extend beyond this period.
  • This is a recurrent contract.

  • From 30/06/2020 to 30/06/2026
Business Is this a Tasmanian Business ? * Business Address Allocated Amount
Callscan Australia Pty Ltd (T/A QPC Australia) – partnering with local Tasmanian firm QED Information Solutions Pty Ltd (T/A IT4business) No
Level 3, 2 Nexus Court
Mulgrave
Victoria
Australia 3170
 $1,000,000
*A Tasmanian business is a business operating in Tasmania that has a permanent office or presence in Tasmania and which employs Tasmanian workers.

  • $1,000,000
  • $100,000
  • $1,100,000 This is an estimated value. (This does not include the value of the option to extend.)
  • $360,000 This is an estimated value.

  • 3
  • 4
  • Department of Premier and Cabinet
  • 15 Murray Street
  • Hobart Tasmania 7000
  • Information Technology Broadcasting and Telecommunications
Provision of contact centre capability to meet the needs of the Integrated Tasmanian Government Contact Centre. Includes design, installation, customisation, testing and deployment, as well as ongoing management, maintenance, enhancement and support of the solution as a service.
  • N/A
Richard Wilson (03) 6232 7259
itgcc@dpac.tas.gov.au

Please wait....

Dont hit the back button or any other buttons, a response receipt will come back shortly!

Your session has timed out. To continue on this page, please refresh by pressing F5.