Awarded Contract
  • ITIL Incident Management Process Review and HP OpenView Service Centre Implementation

  • Goods and Services Purchase < $100,000
  • Awarded
  • 7340
  • 21/11/2007
  • (One-off Purchase) 14/01/2008

Business Is this a Tasmanian Business ? * Business Address Allocated Amount
TUSC Computer Systems Pty Ltd No
666 Doncaster Road
Doncaster
Victoria
Australia 3108
 $53,337
*A Tasmanian business is a business operating in Tasmania that has a permanent office or presence in Tasmania and which employs Tasmanian workers.

Business Is this a Tasmanian Business? * State
Hewlett Packard No Victoria
Kinetic IT No Victoria
Proactive Services No Victoria
*A Tasmanian business is a business operating in Tasmania that has a permanent office or presence in Tasmania and which employs Tasmanian workers.

  • $53,337

  • 0
  • 4
  • Department of Health and Human Services
  • 39 Frankland Street
  • Launceston 7250
  • Information Technology Broadcasting and Telecommunications
The Contractor will work on-site to review the Information Services Incident Management process. An output of this process is a requirements specification to facilitate configuration of an existing software product. The contractor will then proceed with the installation and configuration of HP OpenView Service Centre, reflecting defined requirements, on Departmental IT hardware with the final desired result being the replacement of the existing Remedy system.
  • N/A
brent.feike@dhhs.tas.gov.au

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