Not Awarded Notice
  • Integrated Tasmanian Government Contact Centre Project Advice/Services Panel

  • Request for Tender
  • Not Awarded
  • ITGCC-001
  • Tuesday 03/12/2013, at: 02:00 PM

  • Department of Premier and Cabinet
  • 15 Murray Street
  • Hobart Tasmania 7000
  • Management and Business Professionals and Administrative Services
The ITGCC Project is focused on developing and implementing a coordinated virtual telephony contact centre operation for the Tasmanian government within the existing Service Tasmania business.

The ITGCC Project is seeking to establish a standing offer arrangement with specific suppliers for the provision of specialist expertise to assist in progressing the ITGCC Project. The specialist expertise is being sought in the following areas:
  • Service A: Business Development;
  • Service B: Technology and Telephony; and
  • Service C: Change Management. 

The proposed term is for thee years with one option for the ITGCC Project to extend by one year.


  • N/A

  • 09/11/2013
  • From 09/01/2014 to 09/01/2017

  • Ross Hinkley
  • Phone: (03) 6232 7135
Email: Ross.Hinkley@dpac.tas.gov.au
  • Tender Box
  • Department of Premier and Cabinet
  • Third Floor, 15 Murray Street, Hobart Tasmania
  • Ross Hinkley
  • Phone: (03) 6232 7135
Email: Ross.Hinkley@dpac.tas.gov.au
  • Due to a clerical oversight - an awarded notice was created independently for this tender (ITGCC-001). The awarded notice ID is ITGCC001.

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