Anticipated Future Opportunity Notice
  • Justice Connect Program end-to-end COTS Justice Solution

Department of Justice
Engineering and Research and Technology Based Services

The Justice Connect Program aims to replace outdated technologies supporting the Criminal and Civil Jurisdictions with a contemporary end-to-end Commercial-Off-The-Shelf (COTS) solution (See Additional Information below for the definition of COTS used in the RFT). The end-to-end COTS solution will meet the needs of the Magistrate and Supreme Courts, Coroner, Director of Public Prosecution, Tasmania Prison Service, Community Corrections, The Parole Board, Victim Support Services, and a number of Tribunals. The end-to-end COTS solution will also integrate with Tasmanian and Federal Agencies, including but not limited to:

  • Tasmania Police
  • Department of Communities Tasmania


Solution providers who have a partial COTS solution (e.g. court system only) are encouraged to form a consortium with other providers to offer an end-to-end integrated COTS solution, on the basis there is one lead provider who takes accountability for the contract, and has sub-contract arrangements with the other providers in the consortium. For a definition of COTS that will be used for this RFT see ‘Additional Information’ Section below.


The Justice Connect Program will be delivered in three stages, with the first stage focussing on criminal and corrective justice, the second stage focussing on civil justice in the courts, and the third stage focussing on tribunals. Tenderers should note that currently only the first two stages are funded and in scope for response. The third stage will be subject to successful completion of Stages 1 and 2, as well as a separate budget bid.


The RFT will be seeking:

  • An end to end COTS solution on a Software as a Service basis
  • Implementation services
  • Support services
  • A positive Tasmanian local impact


Shortlisted RFT respondents will be required to participate in an on-site presentation and demonstration.

This procurement is a covered procurement and is likely to be subject to the provisions of one, or several of the Free Trade Agreements listed on

August 2019
April 2020
April 2035
  • Program Director
  • Background:
  • This RFT is the second part of a two-stage procurement. An RFP was conducted from 20/10/2018 to 23/11/2018, the results of which were the selection of a preferred solution architecture, revised budget bid, and a path to procurement (this RFT). The key result was the adoption of Commercial off the Shelf solution as the architecture basis for the RFT, and the decision to pursue a COTS solution through an open RFT with a single accountable contractor.
  • Definition of COTS - Guidance for potential respondents
  • 1. The RFT will be an open tender. Therefore if a respondent believes they have a COTS solution they are welcome to submit a tender response.
  • 2. If a respondent has a COTS solution covering part of the scope, they are encouraged to form a consortium with other COTS providers in order to cover the complete scope. Any consortium must have a lead contractor that assumes accountability for the end to end solution.
  • 3. To assist vendors with potential COTS solutions in making a decision whether to respond, please note the following:
  • a. A COTS solution must have a reasonable degree of justice specific functionality pre-built and proven with other clients, out of the box (i.e. a product rather than a kit).
  • i. The end to end scope is in view when we say ‘reasonable degree of justice functionality’. For example, if a vendor had a platform based solution with a pre-built courts module, but did not have a pre-built prison module, the Department would consider that the vendor had a COTS court system only, and would encourage the vendor to partner with a COTS prison system vendor to form an end-to-end COTS solution.
  • ii. The term ‘reasonable’ has been used to allow for COTS solutions that have most of the required functionality but may be missing a module, or a function within a module, and this requires customisation to achieve. It also covers COTS solutions that offer several pre-built options of achieving an outcome, where the customer needs to decide which option, and the chosen option then needs to be enabled in the customer instance.
  • b. By pursuing COTS, the Department’s rationale and objectives are to:
  • i. Avoid the requirement to design a solution from the ground up – i.e. for business users to specify to a vendor all the screens, fields, workflows and algorithms based on a ‘blank slate’.
  • ii. Enable a product-first approach to use-case fulfilment and requirements – on the premise that the COTS product has pre-built functionality which the Department can adopt and adapt to.
  • iii. Ensure that the justice specific solution has an ongoing development roadmap (and not just the underlying platform), and that this roadmap is funded by the whole customer pool and not just the Department. The roadmap therefore leverages national or global best practices and justice trends.
  • c. Proponents considering responding to the RFT should consider:
  • i. Can you stand up an instance of the proposed solution that can demonstrate the end to end justice specific functionality available out of the box to support the business operations of:
  • 1. Magistrate Court;
  • 2. Coroner;
  • 3. Director of Public Prosecutions;
  • 4. Supreme Court;
  • 5. Tasmania Prison Service;
  • 6. Tasmania Parole Board;
  • 7. Community Corrections; and
  • 8. Victim Support?
  • ii. Has the justice specific functionality been demonstrated in production use for other customers?
  • iii. Does the justice specific functionality have an ongoing development roadmap managed by a dedicated product team and funded by a pool of customers?
  • iv. Can you facilitate a product-first design and validation phase by demonstrating how the Department’s use cases can be met in the system out of the box (i.e. in the base product without building new functionality)?
  • d. The Department is seeking tenders that can respond ‘yes’ to the above questions.
  • Contracting Mechanism:
  • The successful tenderer will be required to sign a GITC Head Agreement and GITC will be the contracting mechanism. Information about GITC contracts can be found at
  • Optional provisions:
  • Noting that this RFT will be seeking an end-to-end COTS solution with a single accountable contractor, and noting that there are potential respondents who offer partial scope COTS solutions, and other services, the Department of Justice offers potential respondents an opportunity to register their intent to form a consortia. This is not a requirement of the RFT and respondents are free to seek out partners outside of this process, but may wish to use this facility to identify potential partners who are interested in tendering.
  • To use this optional facility, respondents register their company, contact details, scope components they offer, and scope components they are seeking from partners. Any company that registers will receive a list of each other company that registers and have an opportunity to contact other companies on the list to explore whether partnerships can be formed. Only companies that register will receive the list, and it is up to a company to contact any other company on the list. Each time a new company registers, the list will be updated and sent out to all registered companies.
  • To register, please contact the contact officer, who will provide an email template to use.

Please wait....

Dont hit the back button or any other buttons, a response receipt will come back shortly!